Scores of South African users online have turned to social media to report that they are having issues connecting and using the Capitec Mobile Banking app. Many users are saying that they can’t seem to log into the app.
Some users are claiming that they are unable to access the app because it is rejecting their pin codes.
According to DownDetector.com, a website where users can report certain outages and problems with internet services, Capitec began having issues with its app from 7 am this morning, which coincides with the users who have been claiming they have been struggling to connect since early morning.
It seems the lender has noticed its outage issue and has begun sending out SMSs to make its customers aware. Continue reading
Image: Capitec