Meet Julaya, a startup solving payment frictions for the World Bank in Ivory Coast
Grace Kouassi, an Ivorian construction retailer, goes through a lot of hassle when she has to pay employees their monthly salaries.
Her challenges are not due to a lack of cash but stem from how best to disburse the funds. She has three options – use bank transfers, mobile money, or cash. In countries like Nigeria or South Africa, the first option, to an extent, is effective for business payments but not in Ivory Coast.
Charges on real-time gross settlement (RTGS) interbank transfers can be as high as CFA17,000 ($30) and most times, the transfers take longer than expected – up to three days instead of a few hours – while also being prone to transaction issues. Continue reading
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