DAKAR, Senegal, August 5, 2021/APO Group/ —
Global leader in business communications services Infobip (www.Infobip.com) announced today it will provide WhatsApp customer communication services and its Conversations CPaaS-based contact center solution to leading Senegal mobile operator Expresso.
Mobile operators worldwide are increasingly adopting cloud-based customer communication solutions, in no small part driven by the COVID-19 pandemic which stressed the need to make remote services available to subscribers. As one of the most popular messaging apps in the world, WhatsApp is widely used to connect brands and mobile users, and Infobip has been a launch partner of WhatsApp business messaging. Continue reading
(Distributed by APO Group on behalf of Infobip)